Terms & Conditions

This Terms and Conditions of Use Agreement (these “Terms” or this “Agreement”) is a legal agreement between (i) you, the individual accessing or using the Services (the “Individual”), and (ii) if applicable, the company, entity, or organization you represent (the “Company”, and together with the Individual, referred to as “You” or the “User”), and Binocs Labs Private Limited (“Binocs”). Binocs provides its services (“Services”) to You through its website https://binocs.co (the “Website”). The Individual/Company and Binocs are each a “Party” and collectively the “Parties”. By accessing, browsing, or using the Website and/or the Services, You acknowledge that You have read, understood, and agree to be bound by these Terms.

Binocs reserves the right to modify these Terms and Conditions from time to time. Any such modifications will become effective upon the commencement of your next renewal term. Your continued use of the Binocs platform ( hereinafter referred to as “Platform”) and/or the service(s) following such renewal will represent an agreement by you to be bound by the Terms and conditions as Modified.

Binocs offers a suite of online products and services to support Your business, financial, and strategic decision-making processes etc. These products and services include, but not limited to Industry Reports, Investment Memos, Credit Assessment Memos, and Financial Analyses.

Specific Service(s) may vary in terms of content, delivery method, format, and scope.

By accessing and using the Platform and the associated Service(s), You acknowledge and agree to be bound by these Terms and Conditions. You represent and warrant that you have the legal capacity and authority to be bound by these Terms and Conditions. If You are accessing the Platform on behalf of Your employer or another entity, You represent that you are duly authorized to bind such entity to these Terms and Conditions. You agree to maintain the confidentiality of Your login credentials and shall not disclose or share your username or password with any unauthorized person.

The Services(s) offered by Binocs shall be as described on the Website and/or the Platform as of the date of purchase. As part of Binocs’ ongoing product development and enhancement efforts, the scope, content, features, or functionality of Service(s) may be updated, modified, or discontinued from time to time. Binocs reserves the right to implement such changes at its sole discretion, and any such modifications shall take effect immediately upon being published or reflected on the Website and/or the Platform.

Binocs operates its servers in a secure, enterprise-grade environment designed to support high availability. However, You acknowledge and agree that access to the Platform and delivery of Service(s) may, from time to time, be subject to interruptions, delays, maintenance, upgrades, or unforeseen technical issues beyond Binocs’ control.

Binocs does not guarantee continuous, uninterrupted, or error-free access to the Platform or its Service(s), and shall not be liable for any unavailability, delay, or failure in performance arising from system downtime, internet outages, third-party service failures, scheduled maintenance, acts of God, or any other cause not within Binocs’ reasonable control.

To the fullest extent permitted by applicable law, Binocs disclaims any liability for losses, damages, or claims arising from such interruptions or delays.

Binocs provides comprehensive technical support for system-related issues including assistance with identifying bugs, implementing temporary workarounds, and delivering ongoing resolution support. Minor bugs, such as data representation discrepancies or inaccuracies in charts, shall be resolved within forty-eight (48) hours of being reported. Critical bugs, including but not limited to issues affecting document extraction, shall be resolved within five (5) working days.

Binocs also offers access to customer support, available six (6) days a week, from Monday to Saturday, during the hours of 6:30 AM to 11:30 AM (CST) and 5:30 PM to 10:30 PM (CST), to ensure timely assistance whenever needed.

The fees payable for each Service will depend on the specific Service(s) selected by You, together with any applicable taxes or charges. The applicable fees will be communicated to You through the Platform or via email at the time of ordering the Service(s) or prior to issuance of the invoice.

Unless otherwise agreed in writing, Binocs will issue an invoice at the beginning of each month for the Service(s) to be provided during that month. You must pay each invoice within seven (7) days of receipt. Invoices will be sent to the contact email address specified in Your account. Any billing disputes must be reported to [email protected] within three (3) business days of receiving the invoice; otherwise, the invoice will be deemed accepted.

If payment is not received by the due date, Binocs may suspend Your access to the Platform and Service(s) until all outstanding amounts, including charges accrued during suspension, are paid in full. Service(s) will resume only after full payment is received. Binocs may charge interest on overdue amounts at the rate of 1.5% per month, along with any reasonable collection costs.

All fees are exclusive of taxes unless otherwise stated. You are responsible for payment of all applicable taxes, including GST. If You add an additional entity, team, or portfolio to Your account, the applicable charges (including any setup fees) will be billed on a pro-rata basis in the next invoice.

Subject to receipt of full payment of all applicable fees and settlement of any outstanding amounts, Binocs will make the requested report available within the applicable delivery timeline communicated at the time of request confirmation. The report will be delivered electronically to the email address associated with your account and/or made available through the Binocs platform, as applicable. Binocs will not be responsible for any delay caused by circumstances beyond its reasonable control, including reliance on third-party data sources, service provider interruptions, or platform/system unavailability. Upon delivery or availability on the platform (as applicable), the report will be deemed accepted. Fees paid for delivered reports are non-refundable, except where required by applicable law.

You agree and acknowledge that information provided under and Services(s) is not financial product advice. Service(s) contain general information, they are not intended as financial product advice and must not be relied upon as such. You should consider obtaining independent advice tailored to your specific circumstances before making any financial decisions.

Your privacy is important to us. Please read the Binocs Privacy Policy on our website at https://binocs.co/privacy-policy (the “Privacy Policy”) as it describes the types of data we collect from you and your devices (“Personal Data”), how we use your Data, and the legal basis for which we have to process your Personal Data.

Except for the limited rights expressly granted to You under these Terms and Conditions, all rights, title, and interest in and to the Service(s), including all intellectual property rights such as copyrights, trademarks, patents, trade secrets, business intelligence, and any proprietary know-how, shall at all times remain solely with Binocs.

You retain ownership over any data or content You provide to Binocs through the Platform. Binocs does not claim any ownership over such data.

You acknowledge and agree that Binocs may incorporate into its Service(s) any suggestions, feedback, enhancement requests, or recommendations provided by You, provided that such use remains consistent with the scope of Service(s) under this Agreement and is not used beyond the agreed purposes. All intellectual property rights not expressly granted to You under these Terms remain reserved with Binocs.

Subject to these Terms and Conditions, Binocs grants You a limited, non-exclusive, non-transferable, non-assignable (except as permitted under these Terms), and non-sublicensable license to access and use the Service(s)during the term defined under clause 14, solely for Your internal business purposes, as agreed between the parties.

You agree not to sell, resell, rent, lease, assign, transfer, or commercially exploit the Service(s) except as expressly permitted. You shall not modify, adapt, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service(s). You also agree not to use the Service(s) in any manner that: (a) violates applicable laws or regulations, including data protection and export control laws; (b) infringes upon intellectual property, privacy, or proprietary rights of any third party; (c) introduces malicious code, malware, or any harmful software; (d) posts or transmits content that is unlawful, defamatory, obscene, discriminatory, or abusive; or (e) builds a competing product or service using any features, functionalities, or ideas provided by Binocs.

You represent and warrant that You have all necessary rights and authorizations to transmit any data to Binocs, and that such transmission does not violate any applicable law or third-party rights.

You acknowledge and agree that any use of third-party services in connection with Services(s) by Binocs or the Platform shall be governed by the terms and conditions and privacy policies of such third parties. Binocs shall not be responsible or liable for Your access to, use of, or reliance on any third-party services, or for any data processed by such third parties. For any issues or concerns arising from the use of a third-party service, You are required to directly contact the relevant third-party service provider.

As a condition of Your participation in the use of Service(s), you warrant that You will not use the Service for any purpose that is unlawful or prohibited by these Terms and Conditions. In the event of any such unlawful or prohibited use, this Agreement shall stand terminated immediately, and Binocs reserves the right to terminate Your access to the Service(s) at any time without notice and without incurring any liability.

Each Party agrees to indemnify and hold harmless the other Party, including its directors, officers, employees, and agents, from and against any losses, damages, claims, liabilities, costs, or expenses (including reasonable legal fees) arising out of or relating to: (i) any breach by the indemnifying Party of its obligations under these Terms and Conditions, including confidentiality obligations; (ii) any third-party claim that the data or material submitted or provided by the indemnifying Party infringes any intellectual property or privacy rights, or is otherwise defamatory, abusive, or harmful; or (iii) the indemnifying Party’s gross negligence or wilful misconduct.

To the fullest extent permitted by applicable law, neither Party shall be liable to the other for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, revenues, goodwill, data, or business opportunities, arising out of or in connection with the use or inability to use the Service(s), even if advised of the possibility of such damages. The total aggregate liability of either Party, including its affiliates, employees, or agents, arising from or in connection with the Service(s), shall in no event exceed the total amount payable by the User to Binocs for the Service(s) in the twelve (12) months immediately preceding the event giving rise to such liability, regardless of the cause or form of action.

You acknowledge and agree that, Service(s), including all server and network components are provided on an “as is” and “as available” basis. All express or implied representations and warranties, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, are hereby excluded. You acknowledge that Binocs does not warrant that the access to the Service(s), which is provided over internet and various telecommunications networks, all of which are beyond Binocs’ control, will be uninterrupted, timely, secure, error-free or free from viruses or other malicious software.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of the Agreement shall be referred to the nominated senior representatives of both the parties for resolution through conciliation. In case, any such difference or dispute is not amicably resolved within forty five (45) days of such referral, it shall be resolved through Arbitration, in accordance with the provisions of Arbitration and Conciliation Act 1996. The arbitration proceedings shall be in English. The place, seat and venue of the arbitration proceedings shall be New Delhi.